"I am a new customer to cyclists.com and I am so impressed with their customer service. And for what it’s worth I don’t normally write reviews. I initially purchased two items and received both on time. Loved my T shirts so much I ordered another and a cycling top." David Campbell, Feb 24,2022
"Really good product and great service." Jason Stowe, Nov 23,2021
"Excellent product great quality." Edward Thompson, Nov 21,2021
We want our customers to be delighted with the experience of buying from Cyclists.com. If you are unhappy for any reason just contact us and we will do our best to help.
We want to make it as easy as possible to ship our products worldwide. Cyclists.com will cover the cost of your shipping for all orders with a value of more than £10 to the UK, EU, US and Canada. Some of our items are made to order in small orders, and other are sourced directly from the manufacturer. We can offer amazing prices by cutting out the middleman. We do our best to give you accurate shipping information. We are always here to help with an enquiry about your order.
HOW LONG DOES SHIPPING TAKE? We now work with a fulfillment partner in the UK for fast shipping throughout the UK and Europe. In stock items can be with you within 1 business day. Some of our items are made to order or shipped directly from our manufacturing facility. We always indicate this on the product page. For these items please allow up to 14 days for delivery. If in any doubt please ask us and we will advise of expected shipping times.
PAYMENT METHODS We accept all major credit cards as well as PayPal. Use the method that is most convenient for you.
DO YOU SHIP INTERNATIONALLY? Yes. We ship globally. For all orders to the UK and Europe we cover the shipping within the product cost. For other regions we will show you the shipping cost during the checkout process. Shipping to some countries may take a bit longer. You can use the order tracker to see where your shipment is at any time.
DO YOU ACCEPT RETURNS? Yes. We accept returns if the item is defective, or doesn't fit. We will give you a returns address when you contact us. In most cases we can ship a replacement within a few days.
Custom designed jersey
Our products are designed to fit to your usual size. There are always some variations between different styles so we always recommend checking the size chart. This can be accessed on all product pages on the link labelled Get The Right Size.