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Shipping, Delivery & Returns

At cyclists.com our goal is to offer you the best shipping options, no matter where you live. Every week, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Shipping
We want to make it as easy as possible to ship our products worldwide. We are a UK company with customers all over the world. For UK, EU, USA, and Canada we offer free shipping. 

In order to keep costs low and quality high, we may ship some items directly from our factories in Asia. We can offer amazing prices by cutting out the middleman. In some cases this may mean your item could take a little longer than usual to be delivered. In 90% of cases we can deliver in around 10 days or less. In rare cases it can take up to 21 days. We do our best to give you accurate shipping information and always give you a tracking number for your order.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our fulfilment centre immediately. In cases where we manufacture to order the process  may take an take an additional 2–4 days.

Delivery 
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Returns Policy
We want our customers to be delighted with the experience of buying from Cyclists.com. If you are unhappy for any reason just contact us and we will do our best to help.

We are always here to help with an enquiry about your order.

 

 

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